"The first thing I think we can all agree on is if you make any changes to your vehicle get in touch with your insurer"
The subject around vehicle modifications and how they may affect your insurance premiums or claims has been doing the rounds recently. From Martin Lewis's article on how they can negate your insurance to the Financial Ombudsman Service's rulings on two separate cases which suggest otherwise, we thought we'd take a more in-depth look.
The first thing I think we can all agree on is if you make any changes to your vehicle get in touch with your insurer and speak to them, in some cases it could make your premiums cheaper. Still, most importantly, it will protect you from any nasty surprises if you need to make a claim.
In this article, we'll take a look at some of the most pertinent questions such as what is a modification, and how will it affect your insurance cover?
Modifications and what classes as a modification are topics which often create a lot of debate, so what are they? Some insurers say that any change to a vehicle can be seen as a modification while others say changes that improve a vehicle's value, performance, appearance or attractiveness to thieves.
"It is so important to speak to your insurance provider."
One thing you can be sure about and that is no two insurers agree on what is a modification. Each insurer will have their definition as to what a modification is, this is why it is so important to speak to your insurance provider, not your mates, parents or local mechanic.
Different vehicle modifications can have varied effects on your insurance, from reducing your premium for many safety modifications to raising your premium by making your vehicle more desirable.
Ultimately, it is down to your individual insurer as to whether your premium goes up, down or stays the same and that is another reason it is important you contact them concerning any changes you wish to make.
If you are planning to make changes or additions to your vehicle's specifications contact your insurance provider first, it may be that you may reduce premium increases by including some modifications that your insurer deems making your vehicle safer or more secure.
Insurers and insurance brokers understand that not everyone is an expert on vehicles. Some of us know where the oil, water and fuel go but that's about it, some know even less than that, so how can we expect those people to know whether or not the car they just bought is modified?
Modifications come in all shapes and sizes and can affect any area of your vehicle as we showed above, the question is how can you tell?
Were those wheels standard or are they custom alloys fitted later on and is that boot spoiler a manufacturer's addition or not?
The best place to go, when you cannot find an insurer or insurance broker who are able to assist you with a specific insurance product, is The British Insurance Broker's Association or BIBA for short.
If you follow the link below and head to their "Find Insurance" page (there's a dark blue tab at the top of the page) you can input the type of insurance you are looking for and then enter your postcode for the nearest insurance professionals who will be able to assist you.
Mr T’s car was stolen from the street where he parked it while he was visiting his local gym. He put in a claim under his motor policy and later told the Ombudsman he was ‘totally shocked’ when his insurer refused to pay out. The insurer said it was clear from the information Mr T provided in his claim that the car had been modified.
However, he had never notified the insurer of any modifications and he had answered ‘no’ when asked on the proposal form if he had modified or altered the car. The insurer had therefore ‘voided’ his policy (in effect treating it as though it had never existed) and it told Mr T he was not covered for the theft. Mr T complained that he was being treated unfairly, but the insurer would not alter its view, so he came to the Ombudsman.
Complaint upheld. Mr T confirmed that he had added ‘a satnav unit, Bluetooth kit, PlayStation and CD changer’. However, he said he regarded these as ‘simple additions, not modifications’.
The Ombudsman looked at the proposal form that Mr T had completed when applying for his policy.
This included a question headed ‘Modifications’, asking if there had been ‘any changes to the engine, plus any cosmetic changes to the bodywork, suspension, wheels or brakes’. Mr T had answered ‘no’.
The Ombudsman accepted the insurer’s point that the changes Mr T had made could well have made his car more attractive to thieves. However, there was nothing on the proposal form to indicate that it considered changes of this type to be ‘modifications’. The Ombudsman did not see that Mr T could reasonably have been expected to know, from the examples given by the insurer, that he should have answered ‘yes’ to the question about modifications.
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